Q. Are you the right psychologist/therapist for me? 

Choosing the right therapist is a very personal choice, and it is crucial that you feel comfortable with the person you choose to engage in therapy with. All therapists should understand your need to make the best decisions for you. I offer a free 15-minute phone or Zoom consultation to discuss your needs to aid in this process. 

Q. How often will we meet? 

If you are attending therapy, we will meet once a week on the same day/time. It is possible to meet less frequently, depending on your needs and attending ability. 

Q. How do I prepare for an online therapy session? 

It is important that you have a reliable internet connection and a quiet space where others won't overhear you during your online session. Prepare for the session a few minutes before and check your video and audio settings. 

Q. Do you offer in-person appointments? 

Currently, I only provide online appointments. Research has also shown online therapy to be as effective as in person. All therapeutic approaches that I use can be delivered effectively online. You can access me from anywhere via platforms such as Zoom and Skype.  

Q. How will I be reassured that my information will remain confidential? 

I offer a confidential service. Our confidentiality agreement means I would not share your personal information or therapy details with anyone else. There are exceptions to this including where you may be at risk to yourself or others and child protection concerns. In the event of being required to break confidentiality, I will endeavour to discuss this with you first, wherever possible.

Q. How much does therapy cost? 

A single therapy session costs £120. Sessions are usually 50 minutes in length. 

Q. How do I pay for therapy? 

Payments are made by bank transfer, preferably. Payment for your session is required ahead of the session taking place. 

Q. Cancellations 

A minimum of 48 hours’ notice for the cancellation of a session is required. Unfortunately, sessions cancellation with less than 48 hours notice will be subject to the total session cost. 

Q. Do you see clients from outside the UK? 

I work with clients in the UK, Europe and internationally. Unfortunately, at this time, I do not provide therapy to clients in the USA for insurance reasons.  

Q. How do I arrange an initial consultation? 

If you would like to book an initial 15 minute free consultation, don't hesitate to get in touch with me through the form on this website, or you can email me at drisabellestraw@proton.com